Copper + 365agents: Google Workspace–native CRM, now with voice

365agents connects natively to Copper via OAuth. Every call creates or updates a Copper People record, logs transcripts and recordings, and keeps your Google-Workspace-native CRM in sync with your voice channel.

Written By Catherine Weir

Last updated 9 days ago

365agents connects natively to Copper via OAuth. Copper is the CRM built for Google Workspace — it lives inside Gmail and Google Calendar, and now your AI voice agent does too. Every call creates or updates a Copper People record, logs the transcript and recording as an Activity, and keeps your Copper pipeline in sync with the voice channel.

What this makes possible

  • Activity logging on every call — shows up in Copper's timeline for the right Person or Company

  • Auto-create People from unknown callers with captured info

  • Opportunity progression — pipeline stages advance based on qualification outcomes

  • Custom field population — any AI-captured data writes to your Copper custom fields

  • Google Workspace sync — because Copper integrates natively with Gmail and Google Calendar, the call, the email follow-up, and the booked meeting all tie together in Copper's view

How a real call flows

  • Caller: "I was referred by [a customer]."

  • AI identifies the referral source, qualifies, books a follow-up

  • Copper People record created or matched

  • Opportunity created with the referral attribution

  • Activity logged with transcript

  • Google Calendar event appears on the right person's calendar, Copper links it to the Opportunity

How to connect

  1. Admin dashboard → Integrations → Copper

  2. "Connect" and sign in with your Google Workspace account

  3. Authorize Copper CRM access

  4. Map AI fields to Copper People and Opportunity fields

  5. Test with a live call

Who this is for

  • Google Workspace-native businesses

  • Agencies and consultancies that live in Gmail

  • B2B teams that chose Copper specifically for the Google-native experience

  • SMBs wanting a lightweight CRM that doesn't require leaving Gmail

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Get started

Book a demo — we'll connect Copper during onboarding.